Guide
What to ask before you sign anything
You do not need to know roofing to ask good questions. You need to know which questions have answers that can be checked.
Get it looked at
Three questions, and up to three Jurupa Valley contractors. Free either way.
You are on the list.
No provider in Jurupa Valley is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
"What is your licence number, and who holds it?"
Then look it up. You are checking that the licence is current and that the name on it matches the name on the contract you are being asked to sign.
"What happens if the decking is rotten?"
You want a rate, not a reassurance. Some rot is likely on any older roof and the rate is the only thing that keeps that predictable.
"Who is actually doing the work?"
Employees, or subcontractors? Both are fine, but subcontracted crews change who carries the workers compensation cover and who stands behind the workmanship warranty.
"What does your workmanship warranty cover, and for how long?"
Ask for it in writing, in the company name, with a term. Five to ten years is common; the term matters less than whether they will still be trading.
"What underlayment, and how are the valleys done?"
A contractor who enjoys this question is usually the one whose roof lasts. A contractor who deflects it to brand names is quoting a different job.
"Can I see a job you finished five years ago?"
Anybody can show you a roof completed last month. A roof that has been through five winters shows how the edges, valleys and penetrations were actually detailed.
In short
Six questions, three contractors, one afternoon. It is the cheapest insurance available on a job this size.
Related questions
What if the decking is rotten underneath?
Some of it usually is. The important thing is that the price per sheet is agreed in writing before the tear-off, so the conversation on day two is about quantity rather than rate.
Why three quotes and not one?
One quote is a number with no context. Three gives you a range, and the conversation about why they differ is where you learn what you are actually buying.
How much deposit is normal?
Ten to thirty per cent is ordinary, and is often used to order material. A demand for full payment up front is a reason to walk away.
Get it priced
Free, no obligation, and your details go to no company until you say yes.